Terms of use
TERMS OF USE:
These conditions of use are applicable to all sales of brand items made through this website.
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), CODIARCH SQUAD S.L informs that it is the owner of the website www.tuilus.com. In accordance with the requirement of article 10 of the aforementioned Law, CODIARCH SQUAD S.L reports the following data:
The owner of this website is CODIARCH SQUAD S.L, with CIF B02769679 and registered office at Calle CONDE ALTEA Nº1 BJ. VALENCIA 46005 registered in the Mercantile Registry Volume 10902, Book: 8180 Folio 179, Section 8, Page V 195432, Entry 1.
The contact email address with the company is: hola@tuilus.com.
1. USER AND RESPONSIBILITY REGIME
Browsing, accessing and using the CODIARCH SQUAD S.L website confers the condition of user, by which they accept, from browsing the CODIARCH SQUAD S.L website, all the conditions of use established here without prejudice to the application of the corresponding regulations of obligatory legal compliance according to the case.
The CODIARCH SQUAD S.L website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:
- The veracity and legality of the information provided by the user in the forms issued by CODIARCH SQUAD S.L for access to certain content or services offered by the web.
- The use of the information, services and data offered by CODIARCH SQUAD S.L contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or of the same operation of the website.
2. LINKS POLICY AND EXEMPTIONS OF LIABILITY
CODIARCH SQUAD S.L, is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other web sites. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.
CODIARCH SQUAD S.L declares that it has adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, CODIARCH SQUAD S.L is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.
3.MODIFICATIONS
CODIARCH SQUAD S.L, reserves the right to make any changes it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as well as in its conditions of use, or in the general contracting conditions. Said modifications may be made through its website by any legally admissible form and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones.
4. INTERNET CONTRACTING SERVICES
Certain contents of the CODIARCH SQUAD S.L website contain the possibility of contracting over the Internet. The use of the same will require the reading and mandatory acceptance of the general contracting conditions established for this purpose by CODIARCH SQUAD S.L.
5. DATA PROTECTION
In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the treatment system owned by CODIARCH SQUAD S.L with CIF B02768679 and registered office at Calle CONDE ALTEA Nº1 BJ. VALENCIA, 46005 in order to facilitate, streamline and fulfill the commitments established between both parties. In compliance with current regulations, CODIARCH SQUAD S.L informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.
As long as you do not notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.
CODIARCH SQUAD S.L informs that it will proceed to treat the data in a lawful, loyal, transparent, adequate, pertinent, limited, exact and updated manner. That is why CODIARCH SQUAD S.L undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred by current regulations on data protection, you may exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition to the processing of your personal data as well as the consent given for the treatment. of the same, directing your request to the postal address indicated above or to the email hola@tuilus.com.
You can go to the competent Control Authority to present the claim that you consider appropriate.
6. INTELLECTUAL AND INDUSTRIAL PROPERTY
CODIARCH SQUAD S.L by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by CODIARCH SQUAD S.L. They will therefore be works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and community regulations in this field, as well as the international treaties related to the matter and signed by Spain.
All rights reserved. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of all or part of the contents of this web page, for commercial purposes, in any medium and by any technical means, without the authorization of CODIARCH SQUAD S.L.
The user undertakes to respect the Intellectual and Industrial Property rights owned by CODIARCH SQUAD S.L. You can view the elements of the portal and even print, copy and store them on your computer's hard drive or on any other physical medium as long as it is solely and exclusively for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of CODIARCH SQUAD S.L.
7. LEGAL ACTIONS, APPLICABLE LEGISLATION AND JURISDICTION
CODIARCH SQUAD S.L also reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content, or for the breach of these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. CODIARCH SQUAD S.L. is domiciled in VALENCIA, Spain.
GENERAL CONDITIONS
1.SUMMER SALES 2021
Special policy for the "Summer Sales 2021" campaign (06/29/2021 to 09/30/2021)
The "Summer Sales 2021" campaign consists of the sale of products with a lower price than the original from Monday, June 29, 2021 at 11:00:00 a.m. until Wednesday, September 30, 2021 at 11:59 p.m.: 59 hours.
The promotion mentioned in the previous paragraph cannot be combined with any other promotion, offer or discount. All products purchased in the "Summer Sales 2020" campaign are subject to a special return and exchange policy.
Special exchange policy for the "2021 Summer Sale" campaign
The products purchased in the "Summer Sales 2021" campaign can only be exchanged for other products also belonging to the "Summer Sales 2021" campaign. Any change request, either model or size, of the products purchased in the "Summer Sales 2021" campaign, is subject to prior availability of the new requested product (as these are discounted products, it is possible that the requested model or size is out of stock and it is not possible to complete said change request).
In the event of any difference in price (whether in favor of the customer or against it) between the product already purchased and the new product requested, the exchange service cannot be processed in any case. Instead, a return of the product already purchased must be carried out (subject to the special conditions included in the following section - "Special return policy of the "Summer Sales 2021" campaign) and a new purchase of the new product requested from through the website in the normal way.
In order to be exchanged, the products must be in perfect condition, clean, unused, and keep their original packaging.
The exchange service offered in these general conditions is free.
Special return policy for the "Summer Sale 2021" campaign
Products purchased in the "Summer Sales 2021" campaign are subject to a special return policy. In order to be returned, the products must be in perfect condition, clean, unused, and keep their original packaging. In any case, when requesting a return, only the final amount paid for the products will be returned, excluding the amount paid for Shipping. The return service offered in these general conditions is free.o.
2. SPECIAL POLICY FOR THE 20% DISCOUNT PROMOTION (04/07/2020 TO 04/26/2020)
The 20% promotion consists of the sale of products with a lower price than the original price from April 7, 2020 at 8:00:00 p.m. until April 26, 2020 at 11:59:59 p.m.
All products purchased in the campaign are subject to a special return and exchange policy.
The promotion mentioned in the previous paragraph cannot be combined with the Outlet area or with any other promotion, offer or discount.
New items that are released after April 7, 2020 are also not included in this promotion.
Products with discount on their original price
Products with a discount on their original price are all those products purchased with discount codes, as well as all those products purchased with a catalog discount on their original price during the period of time indicated above (that is, between April 7, 2020 at 8:00:00 p.m. and on April 26, 2020 at 11:59:59 p.m.).
Special change policy for the 20% discount promotion
Products purchased in the campaign are subject to a special exchange policy.
The products purchased in the campaign can only be exchanged for other products also belonging to the 20% promotion campaign.
Any change request, either model or size, of the products purchased in the campaign is subject to prior availability of the new requested product (as they are discounted products, it is possible that the model or size requested is out of stock and it is not possible to complete such change request).
In the event of any difference in price (whether in favor of the customer or against it) between the product already purchased and the new product requested, the exchange service cannot be processed in any case. Instead, a return of the product already purchased and a new purchase of the new product requested through the website must be carried out in the normal way, respecting in this new order the prices and promotions that are in force at the time of the realization of it.
In order to be exchanged, the products must be in perfect condition, clean, unused, and keep their original packaging.
If it is not possible to make the requested change due to lack of availability, the product will be returned in exchange for the final amount paid for the product.
The free exchange service offered in these general conditions only includes the first request to exchange the purchased product. From the second change request (including this one) it will be necessary to pay 4 to be able to complete said change request..
Special return policy for the 20% discount promotion
The products purchased in the campaign are subject to a special return policy.
In order to be returned, the products must be in perfect condition, clean, unused, and keep their original packaging.
In any case, when requesting a return, only the final amount paid for the products will be refunded, excluding the amount paid for Shipping.”.
INFORMATION PRIOR TO THE CONTRACTUAL PROCESS
This website www.tuilus.com is owned by CODIARCH SQUAD S.L with CIF B02768679 and registered office at CONDE ALTEA Nº1 BJ. VALENCIA 46005.
The General Contracting Conditions regulate the distance selling relationship between
CODIARCH SQUAD S.L and the user or client, in accordance with the legal provisions, in particular, Law 7/1998, of April 13, on General Conditions of Contract, Law 3/2014, of March 27, by which modifies the consolidated text of the General Law for the Defense of consumers and Users, Organic Law 15/1999, of December 13, on the Protection of Personal Data, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
CODIARCH SQUAD S.L reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through its websites, by any legally admissible form and will be mandatory during the time they are published on the web and until they are validly modified by subsequent ones. Nevertheless,
CODIARCH SQUAD S.L reserves the right to apply, in certain cases, Particular Conditions of Contract in preference to these General Conditions when it deems it appropriate, announcing itself in a timely manner.
The purpose of the website is to offer and advertise the sale of all kinds of fashion.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, you declare that you are of legal age and have the legal capacity to act necessary to access the websites of
CODIARCH SQUAD S.L and contracting through them.
To purchase our products, you can go to the corresponding section of our online store.
At the end of the purchase process, the customer will receive a confirmation of the same by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive confirmation within 24 hours of order completion, please contact
CODIARCH SQUAD S.L on the customer service phone or by email hola@tuilus.com.
All the contents of the web are in Spanish.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
OFFER AND VALIDITY
In the case of a product on sale, it will always be indicated along with its essential characteristics, the offer price and its validity.
In compliance with current regulations
CODIARCH SQUAD S.L offers information on all items for sale, their characteristics and prices. However, GANTIC MEICON SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content.
In this way, the products offered at any time by the website will be governed by the General Conditions of Contract in force in each case. Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned products.
ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
The products offered in our online store include a photograph and its essential characteristics, this is the information obtained from the manufacturer. The color of the product, observable in the photograph is not binding. The same is identified in the characteristics.
GUARANTEE
All the products offered on the website enjoy the commercial guarantee of the supplier thereof.
CODIARCH SQUAD S.L has an after-sales service, while the guarantee is in force, the customer may execute it by contacting the establishment of CODIARCH SQUAD S.L, the after-sales service, by email at hola@tuilus.com or at the points established by the supplier itself. . In case of doubt, you can contact the customer service phone or by email hola@tuilus.com.
PRICES
All products indicate the sale price in Euros and include Value Added Tax (VAT).
If any other tax were applicable, this would be indicated.
SHIPPING COSTS
CODIARCH SQUAD S.L only makes shipments in Spain (excluding the Canary Islands, Ceuta and Melilla) charging an amount of 4 Euros for shipping costs. Shipments to Germany, Austria, Belgium, France, Italy, Luxembourg, the Netherlands, Portugal and the United Kingdom will have a cost of 10 Euros for shipping costs.
Shipping costs include transport, insurance and customs clearance at origin. For deliveries in countries outside the European Union, customs expenses at destination or other taxes (tariffs) are not included; It will be the recipient who will have to pay them in cash in order to receive the merchandise.
The recipient will be responsible for all import expenses and taxes generated at the customs office of destination, whether the merchandise is delivered or not.
We will try to send the order in the shortest time possible, but the recipient must take into account the provisions of the country of destination for the importation of the requested items, since CODIARCH SQUAD S.L has no responsibility for them.
Neither will CODIARCH SQUAD S.L be attributable to the effects produced by strikes, armed conflicts, pandemics or other circumstances beyond its control.
CODIARCH SQUAD S.L will not be responsible for delays in customs clearance or if the local authorities decide to confiscate any element contained in a shipment.
ORDER DELIVERY
Once the Shipping Confirmation has been sent, the Product will be delivered to the address indicated by the user when placing the Order within approximately two to three (2-3) business days Spain and Portugal, from three to five (3-5 ) business days in the Balearic Islands and from five to seven (5-7) business days in France, the United Kingdom (except Ireland), Austria, Germany, Italy, Luxembourg, and the Netherlands from the time they leave the CODIARCH SQUAD S.L. warehouse.
CODIARCH SQUAD S.L does not assume any responsibility when the delivery of the Product does not take place as a result of the data provided by the User being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the shipping company, assigned to such effect, as is the absence of the User or retention of the Product in Customs.
Delivery times are approximate, although CODIARCH SQUAD S.L tries to adjust to them, and always trying to get them done as soon as possible.
METHODS OF PAYMENT AND EXECUTION OF THE ORDER
The customer may pay the amount of his order by choosing any of the following methods. During the purchase process you must indicate your choice:
VISA, VISA or MASTERCARD CREDIT or DEBIT card
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.
Likewise, the data on your credit card are entered directly on the bank's page, in the POS (Bank Point of Sale Terminal) and are not entered or registered in any server of CODIARCH SQUAD S.L.
When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card. MASTERCARD, thus offering more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its owner may demand the immediate cancellation of the charge. In such a case, the corresponding debit and repayment entries in the accounts of the provider and the owner will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the refund requirement was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly demanded the cancellation of the corresponding charge, that will be obliged to CODIARCH SQUAD S.L to compensate for the damages caused as a result of said cancellation.
PayPal
It allows you to send payments on the Internet in a safe and comfortable way. PayPal's network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.
More information on Paypal. https://www.paypal.com.
The availability of the products offered by CODIARCH SQUAD S.L may vary depending on customer demand. Although CODIARCH SQUAD S.L updates the stock periodically, the product requested by the client could be out of stock at that time. In the event of non-execution due to unavailability, CODIARCH SQUAD S.L, at the time it becomes aware of this situation, will notify the client, by means of an email. The period of this communication will not exceed in any case the maximum term of 30 days. CODIARCH SQUAD S.L. may give the double option of: supplying the customer without a price increase, a product with similar characteristics or of superior quality, or except for justified and demonstrable reasons by CODIARCH SQUAD S.L within this same period, to pay the sums paid for the order. canceled. In the event that CODIARCH SQUAD S.L does not make this payment within the indicated period, the buyer may claim to be paid double the amount owed, without prejudice to his right to be compensated.
RIGHT OF WITHDRAWAL, RETURNS AND CLAIMS
The buyer will have a minimum period of fourteen calendar days to withdraw, from the day the customer receives the product, without any penalty and without indicating the reasons.
The exercise of the right of withdrawal must be made by notification, by sending an email to hola@tuilus.com, sending your letter to our postal address Calle CONDE ALTEA Nº1 BJ. VALENCIA 46005, or through the withdrawal form.
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, the supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
1.The return
CODIARCH SQUAD S.L will be in charge of collecting the product.
CODIARCH SQUAD S.L will be responsible for the costs of the return.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, to avoid transport problems, please ensure that the package is properly protected and sealed. Once received / s, we check their status. At the time we verify that both the item(s), as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid for the products purchased; In the event that the product does not meet the conditions indicated, the return may be rejected. In no case will the amount paid for "Shipping" be refunded.
2. Return of the defective product.
In the event that the product is not in good condition and the causes attributable to it are not a consequence of the customer, the customer will have the right to return the product, informing CODIARCH SQUAD S.L of the reason for return through any of the means provided in these contracting conditions, and at no cost to the client. This return due to a defect or poor condition of the product will not be considered a right of withdrawal. The customer will have up to 365 calendar days to request the change/return in case it has a manufacturing defect.
CODIARCH SQUAD S.L undertakes to assume the cost of the return and to replace the product with a new one in accordance with the conditions accepted at the time of sale.
If the client wishes to file a claim, the establishment of CODIARCH SQUAD S.L is located at Calle CONDE ALTEA Nº1 BJ. VALENCIA 46005 or via email hola@tuilus.com
JURISDICTION
Likewise, CODIARCH SQUAD S.L reserves the right to present civil or criminal actions that it deems appropriate for the improper use of its website and content or for the breach of these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or go to the ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. CODIARCH SQUAD S.L is domiciled in VALENCIA, Spain.
Special policy of changes and returns for products in the outlet section.
All those products that are purchased in the "Outlet" section with a discount on their original price will be subject to a special policy of changes and returns.
Products with discount on their original price
Products with a discount on their original price are all those products purchased with discount codes, with a catalog discount on their original price, and all products belonging to the Outlet category during the period of time indicated above.o.
Changes
On these products, only one (1) exchange will be accepted for another size (larger or smaller indistinctly) of the same product purchased or of another different product, and it is not possible to make more than one change on the same product. If it is not possible to make the requested size change, for any reason of its own or another, the product will be returned in exchange for the final amount paid for the product, excluding the amount paid for Shipping. The exchange period for these products will be 14 calendar days from the date of receipt of the order. In order to be exchanged, the product must be in perfect condition (unused) and keep its original packaging.l.
returns
The return period for these products will be 14 calendar days from the date of receipt of the order. In order to be returned, the product must be in perfect condition (unused) and keep its original packaging. In any case, when requesting a return, only the final amount paid for the product will be refunded, excluding the amount paid for Shipping.”.